Effective Date: 05/03/2026
At Arterial Overseas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment information (processed through secure payment gateways)
Non-Personal Information
Browser type
IP address
Device information
Website usage data through cookies
2. How We Use Your Information
We use the information we collect to:
Process and deliver orders
Communicate with customers about orders or inquiries
Improve our website and services
Send promotional offers or updates (if you opt in)
Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content.
You may disable cookies through your browser settings, though some features of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
Payment processors
Shipping and logistics partners
Legal authorities when required by law
These parties only receive the information necessary to perform their services.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your personal information
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Terms & Conditions
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. Use of the Website
By using our website, you confirm that:
You are at least 18 years of age or accessing the site under supervision.
The information provided by you is accurate and complete.
2. Product Information
We make every effort to ensure that product descriptions, pricing, and images are accurate. However, Arterial Overseas reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
3. Intellectual Property
All content on this website including logos, text, graphics, images, and product descriptions are the property of Arterial Overseas and may not be copied or used without permission.
4. Limitation of Liability
Arterial Overseas will not be liable for any indirect or consequential damages arising from the use of our website or products.
5. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.
Return & Refund Policy
At Arterial Overseas, customer satisfaction is important to us.
Returns
You may request a return under the following conditions:
The product received is damaged or defective.
The product delivered is different from the order placed.
Return requests must be made within 48 hours of delivery with proper proof such as images or videos.
Refunds
Once the returned product is inspected and approved:
Refunds will be processed within 5–7 business days.
Refunds will be issued through the original payment method.
Non-Returnable Items
Due to the nature of food and natural products such as Amla Powder, Garlic Powder, Ginger Powder, etc., products cannot be returned once opened.
Cancellation
Orders can be cancelled before dispatch only. Once the order is shipped, cancellation may not be possible.
Shipping Policy
At Arterial Overseas, we strive to deliver your orders safely and on time.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Shipping Time
Delivery time depends on location:
Within India: 3–7 business days
International Orders: 7–21 business days depending on destination and customs clearance.
Shipping Charges
Shipping charges may vary depending on:
Order weight
Delivery location
Shipping method
The exact shipping cost will be displayed during checkout.
International Shipping
For international orders, customs duties, taxes, or import charges (if applicable) must be paid by the buyer according to the destination country regulations.
Tracking
Once your order is shipped, you will receive a tracking number via email or message.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Arterial Overseas
Email: arterialoverseas@gmail.com
Phone: +91 9371733324
Address: 004, Neelkanth, Sai Section, Ambernath(E), Mumbai, Maharashtra.